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My account

Help for signing in

» How do I sign in?

  • Enter a username in the text box
  • Enter a password in the text box
  • Click on the Login button
  • Click the "keep login information" checkbox to save your login information (data is retained for 1 month from last login)

» Sign out?

  • After signing in successfully, you can sign out by clicking on the Log out button.

» Errors logging in site.

  • incorrectly entered user name
  • incorrectly entered password

» Why did this page appear?

  • Incorrect login
  • Inappropriate entitlement
  • Non-activated user account
  • Unconfirmed user account
  • The time expired following log in
  • After receiving your password reminder letter Sign out

» If you cannot sign in

  • Please re-enter the user name and password carefully.
  • The user name can contain only small letters
  • The password may contain small or capital letters or numbers
  • Make sure that CAPS LOCK is not activated.
  • If you created your user account over the Internet, you may not have clicked on the activation link in the email, so you did not activate your user account.

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